Terms and Conditions for Hotel Bookings

1. Booking and Payment

• Booking Confirmation: Reservations are confirmed upon receipt of a valid credit card or prepayment, depending on the rate plan selected.​twentyfourhotel.com+2lecomterouge+2guests-and-hotels.com+2

• Payment Methods: Accepted payment methods include credit/debit cards, bank transfers, and cash upon check-in.​The Rose Wood

• Advance Payment: Certain rates may require full or partial prepayment at the time of booking.​guests-and-hotels.com

2. Cancellation and Refund Policy

• Flexible Rates: Cancellations made up to 24 hours before check-in are eligible for a full refund.​

• Non-Refundable Rates: Bookings made under non-refundable rates are not eligible for cancellation or refund.​twentyfourhotel.com

• Special Offers: Cancellation policies for special offers or packages will be specified at the time of booking.​

3. Check-In and Check-Out

• Check-In Time: From 2:00 PM onwards.​farshotel.com.bd+1twentyfourhotel.com+1

• Check-Out Time: By 12:00 PM.​

• Early Check-In/Late Check-Out: Subject to availability and may incur additional charges.​The Rose Wood

4. Guest Responsibilities

• Identification: Valid identification (e.g., passport, national ID, or driver’s license) is required at check-in.​The Rose Wood+2Grand Sylhet Hotel & Resort+2pushpobilash.com+2

• Behavior: Guests are expected to conduct themselves in a manner that does not disturb other guests or hotel operations.​The Rose Wood

• Damage: Guests are responsible for any damage to hotel property caused during their stay.​Grand Sylhet Hotel & Resort+2pushpobilash.com+2The Rose Wood+2

5. House Policies

• Smoking: Smoking is prohibited inside guest rooms. Designated smoking areas are available.​The Rose Wood

• Pets: Pets are not allowed on the premises.​

• Outside Food: Consumption of outside food and beverages is not permitted in guest rooms.​The Rose Wood+2pushpobilash.com+2Grand Sylhet Hotel & Resort+2

6. Liability

• Personal Belongings: The hotel is not responsible for loss or theft of personal items. Guests are encouraged to use in-room safes.​The Rose Wood

• Force Majeure: The hotel is not liable for failure to perform obligations due to events beyond its control, such as natural disasters or government restrictions.​The Rose Wood

7. Amendments

The hotel reserves the right to amend these terms and conditions at any time without prior notice. The latest version will be available on the hotel’s website.​The Rose Wood